Like most major airlines, ANA operates a network of lounges at its major hubs and at other airports, it typically offers lounge access in the form of another Star Alliance member airline’s lounge or a third-party contract lounge. The airline operates lounges for both domestic and international passengers.
The one thing that makes ANA’s lounge access policy different from other airlines is that premium economy class passengers are eligible for lounge access.
Continue reading to learn more about the types of lounges ANA passengers have access to, the airline’s lounge access policies for domestic and international passengers, and the lounges that ANA has in its network.
ANA Lounges, ANA Suite Lounges & More
Depending on whether you are traveling on a domestic or an international ANA flight – and the airport you are departing from – you will have access to one of the types of lounges below. Two – ANA Lounges and ANA Suite Lounges – are operated by ANA while the rest are contract lounges that ANA pays other operators to use.
Types of Lounges Available to Domestic ANA Passengers
Depending on their class of travel, frequent flyer status, and departure airport, passengers traveling on domestic ANA flights can either:
- Domestic ANA Lounges
- Domestic ANA Suite Lounges
- ANA Arrival Lounge
- “Shared lounges”
Domestic ANA Lounges can be found at both major as well as some smaller airports around Japan. They are underwhelming compared to domestic lounges in other countries when it comes to food and drink selection. In fact, there is no food other than packaged rice crackers in these lounges. That said, they still offer a fine place to get some work done before a flight.
Domestic ANA Suite Lounges, on the other hand, offer a small selection of food (mainly bread and rice balls) in addition to drinks. That said, they are only available at major airports. In terms of design and seating options, they are similar to regular ANA Lounges.
While the ANA Arrival Lounge at Narita Airport is primarily an arrival lounge for ANA’s international flight passengers, it also serves as the airport’s domestic departure lounge. The lounge is similar to domestic ANA Suite Lounges in terms of food and drinks selection but has access requirements equivalent to those of domestic ANA Lounges.
Lastly, “shared lounges” are operated by a third-party and are used by both ANA and JAL. In the case of ANA, domestic passengers who could otherwise use ANA Lounges are eligible to use the “shared lounges.”
Types of Lounges Available to International ANA Passengers
Passengers traveling on ANA’s international flights can access, depending on their class of travel, frequent flyer status, and class of travel one of the five types of lounges below:
- International ANA Lounges
- International ANA Suite Lounges
- Other Star Alliance lounges
- Non-Star Alliance contract lounges
- ANA Arrival Lounge
Starting with the first two, similar to their domestic versions, ANA Suite Lounges offer a superior experience to ANA Lounges. While the former are essentially first class lounges, the latter are business class lounges. Both of these can be found at a couple of airports in Japan and in Honolulu.
At airports that do not have ANA-operated lounges (and in some cases even at airports that do), international ANA passengers can use lounges operated by other Star Alliance members. At airports where those are not available, access to contract lounges (either operated by a non-Star Alliance airline, the airport, or a third-party like Plaza Premium) is provided.
All of these can vary greatly in their quality and the amenities they offer. Typically, though, they will have a decent buffet and offer showers.
Lastly, as its name suggests and as mentioned above, the ANA Arrival Lounge is available to select international passengers arriving at Narita Airport.
ANA Domestic Lounge Access Policy
ANA’s domestic lounges can primarily be accessed in one of the following three ways: traveling in Premium Class, holding a frequent flyer status, and paying to enter.
Regardless of the way in which you enter the lounge, you can bring in children under the age of 3 with you free of charge and do not count as guests.
Premium Class Passengers
Passengers traveling in ANA’s Premium Class (domestic first class) can use domestic ANA Lounges and “shared lounges” with one guest. While the guest does not need to be traveling on the same flight as the Premium Class passenger, the two passengers need to enter the lounge together.
Unfortunately, unlike JAL’s lounge access policy which allows domestic first class passengers to use JAL Diamond Lounges as opposed to simpler JAL Sakura Lounges, ANA’s Premium Class passengers cannot use ANA Suite Lounges.
Frequent Flyer Status Holders
Domestic ANA Lounges and “shared lounges” can be accessed free of charge by passengers departing on same-day domestic ANA flights and holding the following frequent flyer statuses:
- ANA Mileage Club Diamond
- ANA Mileage Club Platinum
- ANA Mileage Club Superflyers
- Star Alliance Gold
Passengers eligible to enter the lounge this way can also bring in one guest free of charge. ANA Diamond, Platinum, and Superflyers members can also bring in additional guests for 2 upgrade points or 2,000 miles each.
Additionally, ANA Mileage Club Bronze members can use ANA Lounges before taking a domestic ANA flight for 1,000 miles or 2 upgrade points. They can bring in guests for 2 upgrade points each.
ANA’s highest-tier status holders, Diamond members can also enter the better ANA Suite Lounges free of charge.
Paid Entry
At Tokyo Haneda, Osaka Itami, Fukuoka, Sapporo New Chitose, and Naha airports, ANA also allows domestic passengers otherwise ineligible for lounge access to pre-book paid access into ANA Lounges at those airports.
The access can be pre-booked either online or by phone up to 6PM on the day before your flight and costs 3,000 yen per person (approx. 20 dollars). The fee has to be paid at ANA’s ticketing counter where you will be issued a voucher that you can then use to enter the lounge.
Those entering the lounge or buying the entry can earn 30 ANA miles (1 mile per 100 yen) per entry.
ANA International Lounge Access Policy
Similar to domestic lounge access, passengers traveling on ANA’s international flights can access lounges by traveling in premium economy or higher classes, having a frequent flyer status, or – in some cases – by paying for entry outright.
In line with the standard Star Alliance lounge access policy, passengers entering lounges need to either be traveling on the same day or taking a flight leaving no later than 5AM the next day. In the case of international flights, children under the age of 2 can enter lounges free of charge and do not count as guests.
Premium Economy, Business, and First Class Passengers
Unlike with domestic flights, international first class passengers traveling on ANA can enter not only ANA Lounges but also ANA Suite Lounges. They can bring one guest with them. Business class passengers, on the other hand, can only use ANA Lounges and cannot bring in guests.
One thing that is interesting about ANA compared to many other airlines is that ANA’s premium economy class passengers can enter ANA Lounges too.
At airports where no ANA Lounges are available, ANA business and first class passengers can access other Star Alliance lounges or third-party-operated lounges. In most cases, premium economy class passengers get free lounge access at such airports too, although there are some exceptions (check the full list later on in this article).
It’s also worth noting that non-ANA Star Alliance lounges can be accessed by ANA business and first class passengers even at airports where there are ANA Lounges or third-party contract lounges available to them. For example, passengers departing from Tokyo Narita can use the United Club too even though there are ANA Lounges at the airport.
Frequent Flyer Status Holders
The access policy for frequent flyer status holders traveling on international ANA flights is, to a large extent, the same as that for domestic flights: ANA Mileage Club Diamond members can use both ANA Suite Lounges and ANA Lounges while Star Alliance Gold members can only use the latter. Both can bring in one guest.
At airports without ANA Lounges, Star Alliance Gold status holders and their guests can access non-ANA Star Alliance lounges and other contract lounges. Like in the previous case, Star Alliance Gold status holders can also access non-ANA Star Alliance lounges even at airports with an ANA Lounge.
The one difference between domestic and international lounge access using frequent flyer status is the higher price of bringing in additional guests (and the inability to do so with lounges not operated by ANA).
While not a frequent flyer status per se, it is also worth noting that the ANA Lounge at Osaka Kansai Airport belongs to the Priority Pass network.
Paid Entry
Passengers departing from three airports including Tokyo Haneda, Tokyo Narita, and Honolulu can pay to enter ANA Lounges (not ANA Suite Lounges, though). Flights departing Tokyo Haneda between 8AM and 12:59PM are not eligible.
The service can be pre-booked online for all three airports. Walk-ins are accepted at Haneda and Narita, although the rate is higher in that case. ANA charges the following fees for international lounge usage:
- Advance reservation: 4,000 yen for the Tokyo lounges and 40 dollars for the Honolulu lounge payable by card or PayPal
- Walk-in (Tokyo only): 6,000 yen payable by card or in cash
A Complete List of ANA Lounges
With the basics of what lounges ANA passengers can access and the eligibility out of the way, below is the complete list of lounges that ANA passengers can use.
Domestic ANA Lounges, ANA Suite Lounges & “Shared Lounges”
ANA operated domestic Suite Lounges at these five major airports:
- Fukuoka
- Naha
- Osaka Itami
- Sapporo New Chitose
- Tokyo Haneda
The footprint of domestic ANA Lounges is considerably larger with 13 lounges in 12 airports (Tokyo Haneda has two):
- Fukuoka
- Hiroshima
- Kagoshima
- Komatsu
- Matsuyama
- Naha
- Okayama
- Osaka Itami
- Sapporo New Chitose
- Sendai
- Tokyo Haneda
- Tokyo Narita (ANA Arrival Lounge)
Lastly, “shared lounges” are available at the following four airports:
- Kumamoto (Lounge ASO)
- Miyazaki (Lounge Oyodo)
- Nagoya Chubu (Centrair Airline Lounge)
- Osaka Kansai (Lounge KANSAI)
International ANA Lounges and ANA Suite Lounges
ANA’s (and other Star Alliance) international passengers can enjoy ANA Lounges at the following airports:
- Osaka Kansai
- Tokyo Haneda (Terminal 2 and Terminal 3)
- Tokyo Narita (Satellite No. 2, Satellite No. 5, and ANA Arrival Lounge)
- Honolulu
International ANA Suite Lounges are available at Tokyo Haneda, Tokyo Narita (Satellite No. 5 only), and Honolulu Airports.
Star Alliance and Contract Lounges for International ANA Passengers
As mentioned earlier, at airports where there are no ANA Lounges, the airline’s passengers can still enjoy lounge access. Depending on the airport, they can access Star Alliance and/or third-party contract lounges.
Below is the full list of lounges that ANA “proactively” invites its passengers to. That said, eligible passengers can also use other Star Alliance lounges not mentioned in the list below when traveling on ANA flights in business or first class or when holding Star Alliance Gold status.
| Airport | Lounge | Premium Economy | Business | Star Alliance Gold | ANA Diamond |
|---|---|---|---|---|---|
| Bangkok Suvarnabhumi (BKK) | Thai Airways International Lounge | Yes | Yes | Yes | Yes |
| Beijing (PEK) | Air China Lounge | Yes | Yes | Yes | |
| Brussels (BRU) | Diamond Lounge | Yes | Yes | Yes | Yes |
| Chennai (MAA) | Travel Club Lounge | Yes | Yes | Yes | Yes |
| Chicago O'Hare (ORD) | United Polaris Lounge | Yes | Yes | ||
| Chicago O'Hare (ORD) | United Club | Yes | Yes | Yes | Yes |
| Dalian (DLC) | First Class Lounge (Dalian Airport Lounge) | Yes | Yes | Yes | |
| Delhi (DEL) | Air India Lounge | Yes | Yes | Yes | |
| Dusseldorf (DUS) | Lufthansa Senator Lounge | Yes | Yes | ||
| Dusseldorf (DUS) | Lufthansa Business Lounge | Yes | Yes | Yes | |
| Frankfurt (FRA) | Lufthansa Senator Lounge | Yes | Yes | ||
| Frankfurt (FRA) | Lufthansa Business Lounge | Yes | Yes | Yes | |
| Guangzhou (CAN) | Airport Authority Lounge | Yes | Yes | Yes | |
| Hangzhou (HGH) | Lounge 25 | Yes | Yes | Yes | |
| Hanoi (HAN) | Business Class Lounge | Yes | Yes | Yes | |
| Ho Chi Minh City (SGN) | Le Saigonnais Lounge | Yes | Yes | Yes | Yes |
| Hong Kong (HKG) | Plaza Premium Lounge | Yes | Yes | Yes | |
| Honolulu (HNL) | United Club | Yes | Yes | Yes | Yes |
| Houston (IAH) | United Polaris Lounge | Yes | Yes | ||
| Houston (IAH) | United Club | Yes | Yes | Yes | Yes |
| Jakarta (CGK) | Garuda Indonesia Business Class Lounge | Yes | Yes | Yes | Yes |
| Jakarta (CGK) | Saphire-Plaza Premium Lounge | Yes | Yes | Yes | Yes |
| Kuala Lumpur (KUL) | Malaysia Airlines Golden Lounge | Yes | Yes | Yes | Yes |
| London Heathrow (LHR) | Silver Kris Lounge | ||||
| London Heathrow (LHR) | United Club | Yes | Yes | Yes | Yes |
| Los Angeles (LAX) | Star Alliance Lounge | Yes | Yes | Yes | Yes |
| Manila (MNL) | PAGSS Lounge | Yes | Yes | Yes | Yes |
| Mexico City (MEX) | Grand Lounge Elite | Yes | Yes | Yes | Yes |
| Mumbai (BOM) | Adani Lounge | Yes | Yes | Yes | Yes |
| Munich (MUC) | Lufthansa Senator Lounge | Yes | Yes | ||
| Munich (MUC) | Lufthansa Business Lounge | Yes | Yes | Yes | |
| New York JFK (JFK) | First Class Lounge | Yes | |||
| New York JFK (JFK) | Business Class Lounge | Yes | Yes | Yes | Yes |
| Paris CDG (CDG) | Star Alliance Lounge | Yes | Yes | Yes | Yes |
| Perth (PER) | Air New Zealand Lounge | Yes | Yes | Yes | Yes |
| Phnom Penh (PNH) | Plaza Premium Lounge | Yes | Yes | Yes | |
| Qingdao (TAO) | First Class Lounge | Yes | Yes | Yes | |
| San Francisco (SFO) | United Polaris Lounge | Yes | Yes | ||
| San Francisco (SFO) | United Club | Yes | Yes | Yes | Yes |
| San Jose (SJC) | The Club at SJC | Yes | Yes | Yes | Yes |
| Seattle (SEA) | The Club SEA | Yes | Yes | Yes | Yes |
| Seoul Gimpo (GMP) | Asiana Airlines Lounge | Yes | Yes | Yes | |
| Seoul Incheon (ICN) | Asiana Airlines Lounge | Yes | Yes | Yes | |
| Shanghai Hongqiao (SHA) | V01 Lounge | Yes | Yes | Yes | |
| Shanghai Pudong (PVG) | Air China Lounge (No. 71 Lounge) | Yes | Yes | Yes | |
| Shenyang (SHE) | Taoxian International Airport Lounge | Yes | Yes | Yes | |
| Shenzhen (SZX) | Shenzhen Airport Lounge | Yes | Yes | Yes | |
| Singapore (SIN) | Silver Kris Lounge | Yes | Yes | ||
| Singapore (SIN) | Kris Flyer Gold Lounge | Yes | Yes | ||
| Singapore (SIN) | SATS Premier Lounge | Yes | |||
| Sydney (SYD) | Air New Zealand Lounge | Yes | Yes | Yes | Yes |
| Taipei Songshan (TSA) | VIP Lounge | Yes | Yes | Yes | |
| Taipei Taoyuan (TPE) | EVA Air Lounges | Yes | Yes | Yes | |
| Vancouver (YVR) | Air Canada Maple Leaf Lounge | Yes | Yes | Yes | |
| Vancouver (YVR) | Plaza Premium Lounge | Yes | Yes | Yes | Yes |
| Vienna (VIE) | Austrian Airlines Lounge | Yes | Yes | Yes | Yes |
| Vladivostok (VVO) | Primorye Lounge | Yes | Yes | Yes | |
| Washington D.C. (IAD) | Turkish Airlines Lounge | Yes | Yes | Yes | |
| Washington D.C. (IAD) | Virgin Atlantic Clubhouse | Yes | Yes | ||
| Wuhan (WUH) | Airport Authority Lounge | Yes | Yes | Yes | |
| Xiamen (XMN) | Xiamen Airport Lounge | Yes | Yes | Yes | |
| Yangon (RGN) | Mingalar Sky Lounge | Yes | Yes | Yes |
Summary
Passengers traveling in ANA’s premium classes or holding a frequent flyer status can access lounges at most of the airports that the airline serves. That said, ANA only provides access to their inferior ANA Lounges and “shared lounges” to domestic Premium Class passengers, reserving the better ANA Suite Lounges for its top-tier status holders.
On international flights, passengers traveling on ANA can enjoy either ANA Lounges, ANA Suite Lounges, other Star Alliance airline lounges, or third-party contract lounges depending on their departure airport. At some airports, they might be able to use a combination of these types of lounges too.
